The ever-growing cost to maintain systems continues to crush IT organizations, robbing their ability to fund innovation while increasing risks across the organization. Legacy systems are difficult to modify due to the accumulation of changes, lack of documentation, and obsolescence. While new systems are difficult to maintain as organizations lose staff, architectures become increasingly complex, and teams struggle to adhere to best practices.
Regardless of how systems evolved, getting them under control is critical because reducing maintenance cost offers the largest and most immediate opportunity to reduce application development and maintenance (ADM) spending.