Developing Objective Scorecards

“Only 15% of IT sourcing professionals leverage analytics to identify vendor risks – a major problem for U.S. companies who lose $26.5 billion in revenue to downtime each year.”

Transparency into the IT supply chain prevents critical risks to the business. In this 30-min webinar replay, Bill Dickenson explores how IT leaders use objective scorecards of ADM suppliers. He illustrates how software intelligence supports sourcing professionals by finding vulnerabilities in critical applications that disrupt services resulting in 20-40% reduction of production outages. You will learn:

What indicators support monthly performance monitoring
How to develop and track scorecards
How to embed objective measures in service level agreements, RFPs, contracts and more

Developing Vendor Scorecards

Learn how to develop objective and fair assessments of your IT partners

“Only 15% of IT sourcing professionals leverage analytics to identify vendor risks – a major problem for U.S. companies who lose $26.5 billion in revenue to downtime each year.”