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How Coca-Cola Prevents Operations Failures with CAST


Michael Furniss, Director of CoE at the Coca-Cola bottling investment group discusses how CAST helps him control the quality of SAP customization to ensure business continuity.


Questions answered include:

  • How CAST is used at Coca-Cola BIG
  • How software quality impacts business operations
  • The value of being able to prioritize quality issues
  • How executive sponsoship played a role in the success of the quality program