How Coca-Cola Prevents Operations Failures with CAST
Michael Furniss, Director of CoE at the Coca-Cola bottling investment group discusses how CAST helps him control the quality of SAP customization to ensure business continuity.
Questions answered include:
- How CAST is used at Coca-Cola BIG
- How software quality impacts business operations
- The value of being able to prioritize quality issues
- How executive sponsoship played a role in the success of the quality program