Managing Supplier Relationships with CAST Measurements

An in depth conversation with Barbara Beech, Telecom IT Vendor Management Veteran.

Introduction to Function Points

How Automated Functions Points played a key role in performance management program established by Barbara.

Using Functions Points to Measure Suppliers

How to set up measurements for ADM supplier performance and relationship managment using function points.

Quality and Productivity

How software quality can be combined with productivity to give more well-rounded vendor performance indicators.