The Client is a €2 billion+ System Integrator in Europe with diverse clients across the BFSI, Telecommunications, and Government industries.
in Application Management Services (AMS) costs
in annual AMS revenues by eliminating manual effort
annually by avoiding discretionary and penalty costs
SI IT Executive
Project delays and cost overruns plagued the SI’s Application Management Services, hurting client success. To track performance, the CIO built a custom dashboard, but it relied on heavy manual updates and was often inaccurate. He therefore sought a smarter reporting system that delivered timely, trustworthy, ongoing insights across AMS engagements – vital for boosting profitable renewals, spotting modernization opportunities, and conducting fact‑based RFP due‑diligence.
The CIO team deployed CAST Highlight to automatically scan source‑code repositories across all client applications, delivering portfolio‑wide visibility.
It surfaced software‑composition risks, cloud‑migration blockers with effort estimates, and health metrics on resiliency, agility, and complexity. Continuous scans keep dashboards current, while the built‑in survey adds business‑impact context, combining technical and functional insights for sharper, real‑time, ongoing decisions.
Within weeks, the SI gained a comprehensive, automated view of all client applications across its portfolio, eliminating manual effort and saving 1 % of annual AMS revenue. Real‑time insights improved renewal odds, revealed upsell opportunities, and trimmed project costs, avoiding contingency and penalty expenses worth another 3 %.
Management believes CAST Highlight enabled upsell growth and could ultimately generate even larger, recurring financial gains over time.